Privacy Policy & Cookies
At seven24.ai, we care deeply about your privacy. Whenever you use seven24.ai, your personal data remains simply that: yours. We do not treat your data like a commodity. We do not trade your data to third parties. We use data only as necessary to provide you with the best possible product and help your business grow.
This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.
This Privacy Policy has been prepared based on and to fulfill legal obligations specified in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) („GDPR Regulation”). Click here for the full version of the GDPR Regulation in one of the EU languages.
Data Controller
The data controller of your personal data is RevMyWork Inc., registered in Canada, ON, 395 Bloor St E 395 Toronto.
If you have any questions regarding this Privacy Policy or our use of your personal data, cookies, or similar technologies, or in any other matter related to your personal data, please contact us by email at dmytro@seven24.ai. Please note that for safety reasons we may need to authenticate your identity before fulfilling your request.
Personal data and privacy
In principle, we only collect and process personal data that you provide to us. When you intend to use seven24.ai, you will have to register an account with us. When doing so, you will be asked to provide personal data, such as your first and last name, your email address, or billing details (in particular billing address, tax ID, other related data). This data is necessary for us to provide you with seven24.ai services. From time to time, you may also be asked to provide additional data when interacting with seven24.ai or contacting customer service, as necessary under circumstances to provide you with our services.
However, we also collect and process other data and personal information, such as the Internet protocol (IP) address used to connect to seven24.ai, the location of your device or computer, and your activity on seven24.ai.
We also process personal data of persons representing our customers and potential customers, their employees (regardless of the legal nature of cooperation), or persons designated as contact persons. If you have not provided your personal data yourself, the source of your personal data may be your employer, supervisor, contractor, or we may have it based on the publicly available information. We process such data for performance of our obligations, provision of services, billing purposes, business communication, and direct marketing. For these reasons, we usually process data such as name, surname, email address, telephone number, position, company name, and sometimes other personal data provided to us or available in public registers.
We obtain some data by inference from publicly available sources.
Purpose of the processing for which the personal data are intended
Subject to the way you use seven24.ai, we use your personal information:
- to provide, improve, and personalize our services;
- for marketing, direct marketing & newsletter, remarketing;
- for verification of identity and customer support;
- for billing and collections;
- to secure our systems and prevent fraud;
- to analyze and understand our users, improve and optimize seven24.ai (including our UI experience and our AI system).
Legal basis for the processing
Subject to the personal data concerned and context, our legal basis for processing of your personal data will be:
- Art. 6 sec. 1 point (b) of the GDPR Regulation – processing is necessary for the conclusion and performance of a contract for the use of seven24.ai.
- Art. 6 sec. 1 point (c) of the GDPR Regulation – processing is necessary for compliance with regulatory duties, including accounting and taxation.
- Art. 6 sec. 1 point (a) of the GDPR Regulation – your consent.
- Art. 6 sec. 1 point (f) of the GDPR Regulation – processing is necessary for the purposes of our legitimate interests and it is not overridden by your data protection interests or fundamental rights and freedoms: (i) to assess, verify, pursue or protect against legal claims, (ii) to conduct direct marketing, (iii) for analytical or statistical purposes to enhance seven24.ai, (iv) for client satisfaction surveys.
Miscellaneous
All data provided in the course of registration of an account is obligatory for use of seven24.ai. Data provided in the course of setting up a paid plan is obligatory for use of such a plan and for billing. All other data is provided voluntarily. What happens when you refuse to provide your data? Depending on the data and the context:
- You will not be able to use seven24.ai.
- You will not be able to use certain features of seven24.ai.
- You will not be able to use the paid version of seven24.ai.
- You will not receive information about our promotions, special, or personalized offers.
We use Digital Ocean services to store your data. As a result, your personal data may be transferred outside the EU and the European Economic Area, to countries where Digital Ocean physically locates its servers or where Digital Ocean employees are located, in particular the USA. We rely on standard contractual clauses included in the Digital Ocean Data Processing Addendum (part of Digital Ocean terms of service) to ensure that your data is processed in compliance with the GDPR Regulation.
Please refer to Digital Ocean's website for more information, including information on the protection of your personal data:
https://www.digitalocean.com/legal/gdpr
Period of processing
We will process your data only for as long as necessary to ensure continued use of seven24.ai, as may be required by law, or until we have the legal basis to do so, depending on the type of your personal data and the context, until the later of the following events:
- lapse of a regulatory duty, including taxation, accounting, corporate reporting obligation, under which we are obligated to process your personal data;
- lapse of our need to assess, verify, pursue, or protect against legal claims;
- you withdraw your consent, provided it was the basis for the processing;
- you object to the processing of your data – provided that the legal basis for the processing was our legitimate interest.
For example, we retain your project history so that you can always compare or use your previous quoting proposals. We store your payment history, as required by applicable tax regulations.
Data Security
When processing your personal data we use organizational and technical measures to ensure protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, such as by use of Secure Sockets Layer (SSL) encryption software, by engaging licensed payment processors, by maintaining physical and electronic safeguards, and requiring secure passwords.
It is vital that you keep your account login information (login details and password) confidential and secure, as they may be used to access the personal data included in your account.
What are your rights?
You are entitled to:
- access your personal data, have it rectified or erased;
- demand restriction of processing of your personal data;
- demand transfer of your personal data (data portability);
- when the processing of your personal data is based on your consent – to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal;
- object to the processing of your personal data on grounds relating to your particular situation – when processing is based on our legitimate interest. In particular, you are entitled to object to the processing of your personal data for direct marketing. You can also always unsubscribe from our marketing mailings.
Feel free to contact us at any time whenever you have any questions or concerns regarding the processing of your personal data and applicable rights. You are also entitled to lodge a complaint with a supervisory data protection authority. Find your data protection authority here: dmytro@sevem24.ai.
10/01/2024 Seven24 AI Team.